Our Privacy Policy

We are committed to protecting your privacy, and take our responsibilities regarding the privacy of your information very seriously. We do not sell, trade, or rent your personal information to others. This policy explains how we use any information and how we protect our privacy.

Security
• Your information is held in a secure database and any personal data is kept separate from any survey data collected. As required by the UK Data Protection Acts of 1984 and 1998, we will endeavour to follow security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access and use of your information and we will do so to the best of our abilities.

Surveys & contests:
• We may request information from our customers via surveys or competitions. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our site. When you enter a competition, we may request information such as your name, contact details and demographic information such as age and school.
• Participation in these surveys or competitions is voluntary and you have the choice whether or not to disclose this information. Contact information will be used to notify the winners and award prizes. Only dedicated individuals shall have access to this information purely for the purposes of identifying the winner of prizes of any survey.

Newsletters:
• Any e-mail addresses provided will be automatically entered into our subscription list for our e-mail newsletter. You will have the option to unsubscribe to any of our newsletters. We will not pass on you re-mail addresses to any other party.

Web Site Tracking
• We may use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of our site to better meet the needs of our customers. This software does not enable us to capture any personally identifying information.
Sharing information
• We may share aggregate statistics about our database, customers, traffic patterns, and reservations with our suppliers and partners, but these statistics do not include any personally identifying information.
• We never disclose information about our customers to any other person or organisation without their consent unless there is an emergency situation that requires it or they are legally required to do so.

Your consent:
• In using our web site or entering a survey, you consent to the collection and use of this information.
• An up-to-date privacy policy will always be maintained on our website so you are always aware of what information we collect, how we use it and in what circumstances we disclose it. If you wish to contact us on any issue detailed in these terms you may do so by contacting Nigel Douglas by writing to him at: Learning Hubs, Room F10, 154 McDonald Road, Edinburgh, EH7 4NN